Vendors · Supplier onboarding

Vendor Questionnaire

Your details

Number availability and provisioning

Which localities do you cover? Provide the locality names and prefixes.

Is number porting supported?

What are the lead times for number provisioning, KYC approval, activation, and porting?

Can we buy numbers for stock and display them in our catalogue, paying NRC/MRC from purchase, but submit end-customer documents only when a number is sold?

KYC and regulatory requirements

What are the KYC requirements?

Is emergency calling supported?

Is third-party CLI allowed on local outbound calls?

Service capabilities

Are there any inbound reachability restrictions, such as blocks on international or in-country calls?

What are the capacity limits?

Is the Diversion header supported for transferred calls?

Is fax supported?

Contract and number lifecycle

What is the minimum contract term?

How does cancellation and quarantine work? Must cancelled numbers be returned to you, or can we reassign them to another customer after the applicable quarantine period?